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Marriott International


Marriott International STARS

Brownell is one of just a few exceptional agencies tapped to be members of the Ritz-Carlton STARS program. Apart from the special Ritz-Carlton STARS benefits below, we also have personal relationships with a “Guardian Angel” on-property. We work with the Ritz-Carlton guardian angel as part of an advance detail team for our clients.  Our clients become privileged VIP guests – with access to value-added amenities and an even deeper level of service with Ritz-Carlton. This special access is not available to you by booking directly or through any special credit card perks program.

  • VIP Status. The top hotel executive is made aware of your stay.

  • Complimentary breakfast for 2, daily.

  • Preferred status for room or suite upgrade at time of check-in.

  • First priority for your room type, location, bedding and connecting rooms.

  • Top priority waitlist in sold out situations.

  • No walk policy in sold out situations.

  • Warm welcome from hotel management.

  • Pre-registration and express check- in upon request.

  • 4:00 pm late checkout – priority request.

STARS Brands
  • St. Regis

  • The Ritz-Carlton

  • Ritz-Carlton Reserve

  • The Luxury Collection


  • Bulgari Hotels & Resorts

Marriott International LUMINOUS

Through this program, Brownell travel advisors have a dedicated Luminous Concierge Desk as well as an on-property ambassador. Your advisor will make sure your unique preferences and needs are taken care of in advance, from dinner reservations to spa appointments to other special requests.​

  • Complimentary daily breakfast for two

  • Early check-in/late check-out, based upon availability

  • Complimentary upgrade on arrival, based on availability

  • Complimentary Wi-Fi

  • Hotel credit valued at $100 USD once per stay


  • Autograph Collection Hotels

  • JW Marriott

  • Le Meridien

  • Marriott

  • Renaissance Hotels

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