Schedule of Services
We specialize in creating distinctive travel experiences for our clients that are designed around their interests and travel style. As with most professional advisors, we have an upfront, non-refundable $350 minimum planning fee that covers the following:
A Discover Call to learn about the type of trip you want us to create. Every client is different and we want to know every detail of what will make this trip extraordinary for you!
An initial proposal based on the Discover Call and budget that we can discuss and refine.
A final itinerary which includes recommendations for restaurants, attractions, special events and insight into a destination to enhance your trip.
Access to special partnerships with hotels through our Brownell and Virtuoso affiliations, including Four Seasons Preferred Partner Program, Ritz Carlton STARS Program and many other exclusive partnerships. These partnerships offer our you upgrades, in-room amenities and additional credits to use for spa and/or food and beverage depending on the property.
Access to preferred in-country partners who have long-standing relationships with Brownell. All of our in-country partners are vetted annually to be sure they are delivering on our extraordinary high standards.
Individualized communication with all partners involved in your trip, including tour providers, hotels, etc. to provide the unique details of you and your expectations. You are instantly VIP’d with all partners closely monitoring your travels.
Support and service prior to, during and after the completion of the trip.
One FedEx shipment of all final travel documents
Does not include booking of airline tickets (additional fees apply)
Trips longer than 12 days or multi-country itineraries might require additional fees. Once we explore the trip through the Discover Call we can discuss an appropriate planning fee. Trip planning is based on an hourly rate of $150 per hour.
If more than 6 persons are traveling, it might require an additional fee. If all of the participants will have the same itinerary and one point of contact, there is no additional charge. If modifications will be made and coordination/trip planning will involve different people, we will quote the additional planning fee to cover the additional time needed.
Late Booking Fee
If you are looking for assistance with a trip less than 30-days prior to departure, a $350 fee will be added in addition to the standard planning fee.
Brownell has a dedicated air desk with air specialists who can research and ticket air for your trip. This is entirely optional if you would prefer to book your own air, no fees will be assessed.
Domestic Ticketing (Includes Mexico, Canada and the Caribbean):
$50 per ticket (with a maximum of $200 per family traveling together)
$100 per ticket (with a maximum of $400 per family traveling together)